Privacy Policy

Information We Collect

• Account details: name, email, profile information, and authentication data.
• Social media connections: authorized tokens, handles, page IDs, and posting permissions you grant.
• Learning activity: enrollments, course progress, assessments, quiz scores, and certifications.
• Usage and device data: logs, device type, browser, IP, and interaction events for security and analytics.
• Support and feedback: messages, survey responses, and content you upload or schedule.

How We Use Information

• Provide and improve the platform, including scheduling, analytics, and course delivery.
• Personalize recommendations for content, course paths, and assessment insights.
• Secure accounts, detect abuse, and prevent unauthorized access.
• Communicate about updates, support, and promotional offers (with opt-out options).
• Comply with legal obligations and enforce our Terms of Service.

Sharing and Disclosure

• Service providers: hosting, analytics, email, payment, and customer support vendors under contract.
• Social networks: actions you authorize (e.g., posting, analytics reads, inbox access) via platform APIs you connect.
• Instructors and program admins: course enrollment, progress, and assessment results when required for delivery or certification.
• Legal and safety: to comply with law, protect rights, or respond to lawful requests.

Data Retention

We keep data while your account is active or as needed to provide the services. Backups and logs are retained for limited periods. You may request deletion of your account data, subject to legal and contractual requirements.

Your Choices and Rights

• Access, update, or delete certain account information within your profile.
• Disconnect social accounts at any time; future processing stops after disconnecting.
• Opt out of marketing emails via unsubscribe links; we may still send transactional notices.
• Request a copy, correction, or deletion of your personal data by contacting us.
• Manage cookies through your browser settings; some features may rely on essential cookies.

Data Deletion and Export

• Self-serve deletion: visit Dashboard → Profile → “Delete Account & Data” to remove your account, profile, and connected access tokens.
• Manual requests: email support@amplifyd.app with the address associated to your account.
• Data export: contact support to request a copy of your personal data; we will provide it unless restricted by legal obligations.

Security

We use administrative, technical, and physical safeguards (including encryption in transit, access controls, and monitoring) to protect information. No system is completely secure; please use strong passwords and keep access tokens confidential.

Children's Privacy

The services are not directed to children under 13 (or the minimum age in your region). We do not knowingly collect such data. If we learn we have, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. If changes are material, we will provide reasonable notice. Continued use after updates means you accept the revised policy.

Contact

Questions or requests? Contact us at support@amplifyd.app.